Director of Maintenance Services - Georgetown University
Location: Washington, D.C.
Internal Number: 2700838
Director of Maintenance Services - Georgetown University
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
We are seeking an experienced Director of Maintenance Operations who will be responsible for providing a physical environment that enables the University to conduct its teaching, research and educational mission. The Director position oversees Maintenance related activities including the planning, execution, and implementation of all preventative and corrective maintenance practices for all aspects of campus academic, medical and residential facilities.
Develop, execute, communicate and maintain staffing and an organizational structure that effectively accomplishes the departmental function recruit, employ, supervise and evaluate staff work collaboratively with the Associate Director of Logistics and/or Human Resources or other applicable offices in the implementation of management development, skills training, safety and labor relations programs.
In conjunction with the Associate Vice President, establish and implement short and long-range departmental goals, objectives, strategic plans, policies, and operating procedures continually monitor and evaluate programmatic and operational effectiveness, and effect changes required for improvement.
Advise the Associate Vice President of Operations on funding needs to adequately maintain the physical facilities of the institution, and assist in the allocation of fiscal resources for various improvement and maintenance projects on campus.
Work with the Associate Vice President and University administrators, faculty and staff to analyze and assess maintenance, growth, and facilities needs pertaining to programmatic changes.
Develop and implement written programs, strategies and plans to meet those needs departments, and staff with monthly reports on various performance metrics. Reports should reflect the strategy, planning, implementation, executing and monitoring of trends, anomalies, and opportunities for continuous improvement, enhanced workflows, and optimized processes.
Responsible for oversight and programs related to light construction work, and repair of campus infrastructure and buildings and grounds, these responsibilities include oversight for projects on campus and collaboration with project managers, inspectors and Facilities Project Management.
Work Interactions and Work Mode Designation
The Director reports to the AVP, Facilities Operations for assignments, work direction, and administrative supervision. The position will oversee overseeing a diverse, 24-hr. a day team of Maintenance Professionals. The Director will work on a daily basis as part of a cohesive and influential team in collaboration with other Directors within Operations and throughout the department. They also interacts with campus leaders, communicating timely and accurate data regarding campus conditions and work status.
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
10 years' experience in facilities management including comprehensive knowledge of buildings and equipment with ability to foresee problems, implement solutions and complete ordinary repairs in a timely manner
Demonstrated knowledge of building trades including plumbing, electrical, HVAC, and carpentry
Knowledge of applicable codes and regulations related to facilities, residential facilities in a University setting and building system operations
Plan, evaluate, and direct departmental operational activities and priorities by providing strategic leadership and operational expertise to a staff of approximately 100 staff members as well as the university community as a whole
Advance positive organizational efforts which promote a respectful, collaborative, solutions-based, and proactive culture
Ensure that work functions are effectively structured and work procedures are in place to deliver high quality and efficient programs and services
Champion goals of diversity, equity and inclusion in alignment with organizational strategic plan and act as an advocate for staff
Manage an operational budget of nearly $11 million and determine appropriate staffing / resource allocations to meet institutional service level expectations
Implement recruitment strategies, job training, performance evaluation, career development, and employee engagement activities to support a highly professional, qualified and motivated workforce
Participate and assist in preparing for labor/management meetings and collective bargaining for applicable employee groups, including the development of proposals and ideas to further organizational goals
Continually improve service delivery processes by capturing and analyzing operations data, including customer satisfaction indicators, for productivity and service improvements
Provide excellent customer service to the university community by demonstrating collaboration and ensuring effective communication processes are developed and maintained, including feedback mechanisms
Lead, supervise and enforce effective safety procedures, support safe working conditions, and facilitate communication and training to prevent injuries and address safety concerns and risks
Support University sustainability initiatives and identify new opportunities throughout the department and campus
Responsibilities entail timely delivery and coordination of all work performed by and for Facilities Management. Areas of responsibility cover shifts working 7 days/week. With close collaboration with the Director Of Maintenance and the Associate Director for Logistics, management control covers the use of necessary computer work order systems, computerized key track system, and interaction with various other systems such as Preventive Maintenance system.
Current Georgetown Employees:
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Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.