Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
The Zone Manager is the key individual in the Maintenance Operations organization who interacts between Facilities Planning and Management and the campus community. This position is responsible for and supervises the operation of a zone crew of six to fourteen multi-craft or craft-oriented Mechanics who provide maintenance to an assigned section of the campus that vary in size up to 1.5 million square feet. This position also manages small and medium size facilities-related projects in that area from the conceptual phase to implementation.
Tour zone and/or project sites daily, observing, noting, anticipating and communicating zone and facilities-wide issues which should be addressed. Inspect in progress and completed work for compliance to quality and needs of the campus community. Interact with contractors and oversee the applicable contracting process in the zone. Manage all assigned capital and expense projects including all bid documentation development, sourcing, obtaining quotes, scheduling, overseeing progress and completion. Ensure fiscal value by using internal labor where feasible. Interface with building representatives to insure customer satisfaction and solicit feedback to promote continuous improvement.
Visit work sites to assist workers in job performance, training and encouraging workers to devise solutions to problems which may arise. Inspire continuing improvement in the quality of workmanship and productivity of each worker. Direct workers in scheduled maintenance, emergency maintenance, installation, and other needed functions in one or more zones. Create atmosphere/environment that promotes a sense of "ownership" and "empowerment" in order that each zone crew member will be responsive to the needs within the zone in a productive, safe manner that complies with the University’s policies and expectations. Promote respect for the individual employee and others in the campus community. Be involved in interviewing, hiring, assessment, communication, training/education, progressive discipline, payroll/benefit administration and other personnel-related functions. Schedule/direct work and employees with an emphasis on planned/proactive maintenance, insuring performance in an economical manner, conserving materials/labor, etc. Complete all work/projects on schedule and within provided estimates. Work toward reducing emergency maintenance by using planned maintenance programs to mitigate higher cost emergency repair and subsequent down time due to failure.
PRIMARY DUTIES AND RESPONSIBILITIES:
Direct and account for use of staff, materials, inventory, budget, etc. within the zone manager’s authority in a manner which provides the best value to the University and within the policy guidelines of the University. This includes involvement in the required procedures and documentation for zone personnel, project bidding/accounting and other areas of responsibility.
Coordinate/meet with other Facilities staff, the business managers, department liaisons, or other appropriate campus representatives (including students or student groups) on facilities-related issue, including identification of potential capital projects and development of bid documentation including scope of work, project budget, and funding appropriation requests. Support University-related events sponsored by various campus organizations and departments including active participation in planning, operational, and follow up sessions.
Be pro-active in accident prevention and responsive within the departmental policy to employee accidents which do occur. Insure availability of safely functioning tools and required safety equipment as well as necessary mechanical and electrical testing equipment. Assist in training programs to enhance the overall skill level of each crew member.
Observe and communicate cleaning, grounds, security, safety, utility, construction project and other facilities-related issues with the appropriate representative(s) within Facilities, the University or the contractor providing the services.
Willing to accept other duties and projects as assigned.
Bachelor's degree and at least two years of facilities-related supervisory experience.� As an alternative to lack of an undergraduate degree, eight years of facilities-related supervisory experience is required along with appropriate training course certification through professional organizations, such as APPA or IMFA.
Ability and experience to coordinate multi-craft work, training and developing scheduled maintenance plan.�
Proven ability to take a pro-active approach to management with a strong desire to help train workers to have a more active role in the responsibility and management of work load in this area.
Ability to promote teamwork in planning and operations.
Proven communication skills to interact effectively and professionally with campus department/building representatives and with other Facilities personnel.
Training/experience in identifying/bidding projects, overseeing contractors and otherwise handling contracted work in an appropriate manner and within fiscal considerations.
Track record of exceptional customer relations skills with a commitment to excellence.
Bachelor's degree in engineering, architecture and/or master's degree in construction management, architecture or similar areas of study.
Four years of facilities-related supervisory experience for individuals with a bachelor's degree and/or higher non-science or other facilities-appropriate degrees.
Supervisory experience in a unionized environment.
Prior work experience in a higher education setting.
Firm foundation in knowledge of building electrical systems, fire protection, plumbing, carpentry and HVAC if they are to successfully manage and support the mechanics working in these trades. That knowledge is also needed to effectively make decisions in regard to and implement RR projects.
Familiarity with environmental health and safety standards and expectations.
LEED AP and/or Professional Engineer (P. E.).
Ability to read blue prints, drawings and sketches.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Maintenance Administration. This position is for the Danforth Campus.
Internal Applicant Instruction:
This position is grade G13.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.